Last updated: 28 October 2026
These terms apply to your use of the website and WhatsApp business communications of Proxima Bio-Tech Private Limited. Please read them together with our Privacy Policy.
1. Our services
We provide agricultural product information, respond to enquiries, communicate with customers and distribution partners, and provide order-related support. Product availability, prices, delivery arrangements and transaction terms must be confirmed with our authorised representatives.
2. Accurate information and appropriate use
Please provide accurate contact and enquiry information and communicate only about matters you are authorised to discuss. Do not impersonate another person, send unlawful or malicious material, misuse our systems or attempt unauthorised access.
3. Product information
Website and message content provides general product information. Product selection and use must follow the applicable product label, approved directions and relevant requirements. Results can depend on crop, conditions and proper use. Contact us if you need clarification before ordering or using a product.
4. WhatsApp communications
We may send responses, service information, order updates and promotional messages where you have given permission. Reply STOP to stop promotional WhatsApp messages or email us to update your preferences.
Message delivery depends on WhatsApp, connectivity and other service providers, and may be delayed or unavailable. Do not rely on WhatsApp as an emergency communication channel.
5. Third-party services and content
WhatsApp, Meta and other external services operate under their own terms. Links to external websites do not mean that we control their content or practices. Our names, logos and website content must not be used in a misleading way or reproduced without permission where permission is required.
6. Changes, availability and rights
We may update service information and these terms from time to time. We do not guarantee uninterrupted website or messaging availability. Nothing in these terms excludes rights or obligations that cannot be excluded under applicable law. An individual order or written agreement may contain additional transaction terms.
7. Contact
For questions, service requests or concerns, email proximabiotech1@gmail.com.